News

The ideal internet bandwidth allocation for WFH staff

Internet access is one of the most important resources people need to be able to work from home. However, poor internet quality can lead to poor job performance and a dip in productivity. If you want to know how much internet bandwidth is needed for remote work, this guide can help. What is bandwidth? Bandwidth […]

How to choose the best MSP for your business

More and more business owners are discovering the importance of adopting efficient, flexible, and cost-effective IT systems. But as customers’ expectations evolve, so too does IT —sometimes becoming far too complex and demanding for businesses to manage on their own. This is why many companies partner with a managed IT services provider (MSP). MSPs defined […]

The Secret History of Cybersecurity Awareness Month (And its Not-So-Secret Future)

Have you ever wondered where all those weird holidays come from? Like, who got to decide that April 23rd was National Talk Like Shakespeare Day? Or that Squirrel Appreciation Day would fall on January 21st? Or that the last Friday of every April would be National Hairball Awareness Day? An entire day to make sure that your feline friends aren’t spewing wet clumps of hair on to the floor seems like a waste of time, but do you know what isn’t? An entire month dedicated to cybersecurity.

October 6th Update Regarding Upstream Carriers

Following up to our first update on the telecommunication industry’s struggle to mitigate DDoS attacks, unfortunately criminal actors are still continuing their attacks on VoIP carriers.

These attacks beginning in September have moved from carrier to carrier affecting calls for nearly everyone.

Why Are My Business Calls Being Blocked or Flagged as Spam?

Many of our KloudTel Hosted VoIP Customers have been reaching out to express frustration over carriers marking their business numbers as SPAM. Enough customers have done this, we decided to write a blog post about why this is happening.
The New Law
The main reason carriers are cracking down on spam calls is due to a law passed under the Trump administration that requires carriers to provide enhanced protections for their customers at no charge.

Surefire ways to protect your email account

If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from cyberthreats and the many troubles that come with them. Use separate email accounts […]

Update Regarding Upstream Carrier

As you may know, the telecommunications industry has been struggling to mitigate the recent disruptions caused from malicious actors targeting upstream service providers. Partners and customers may have experienced issues ranging from failed calls to delayed audio and the inability to interact with third-party auto attendants.

Gmail: Manage your emails better with these 5 simple tricks

Security, ease of use, and free service are just some of the main reasons why many businesses use Gmail. But despite the email service’s ubiquity, there are still plenty of ways for users to improve their Gmail experience. Gain better control over your inbox — and your workday — with these tricks. Undo Send In […]

Why is it important to have a business continuity plan?

Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors. To prevent this […]

Think your password is secure? Think again

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe, including using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance. Find out why and what this means for you. The problem The issue isn’t […]