News

4 Lessons to learn from Delta’s DR failure

Delta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural […]

VMware releases security patches

Sometimes technology solutions seem safer merely because they’re not widespread enough to be a lucrative target. Although increasingly popular, virtualization’s resilient protection protocols and low adoption rates tend to offset the cost vs. benefit considerations of creating an exploit. Or at least, that was the case. Late last month VMware announced an update to patch […]

Reset your Dropbox password

Remember in 2012 when Dropbox’s data, which contained details of around two-thirds of its customers, were leaked? At the time, Dropbox reported that a collection of users’ email addresses had been stolen, but it wasn’t until recently that the company discovered that passwords had been stolen as well. So what does this mean for Dropbox […]

Fans of Dropbox can collaborate with Paper

The only documents not worth the paper they’re printed on are the ones that never receive a second pair of eyes. At least, that’s how we’re interpreting the release Dropbox’s newest document collaboration service. Long a bastion of cloud storage, the company is broadening its offerings with a new online workspace called ‘Paper.’ Does it […]

Twitter’s new dashboard app for SMBs

Fishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs […]

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the […]

Cloud-based application virtualization

Citrix is one of the biggest names in the virtualization sector. It currently services over 330,000 organizations, and by teaming up with Microsoft to expand its cloud-based software delivery, the company hopes to give that number a boost. While the news of this partnership does mean winding down one popular software as a service, a […]

4 Social engineering scams to watch out for

Every time we learn about a cyberattack that has affected so many businesses, we invest in security technologies that will safeguard our systems. This year, however, social engineering attacks have taken center stage in the Rio Olympics. Using various scams, hackers can circumvent network security systems by convincing gullible users into giving away sensitive information. […]

Arrange meetings with Microsoft FindTime

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that […]

5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]