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If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course.

Citrix is one of the biggest names in the virtualization sector. It currently services over 330,000 organizations, and by teaming up with Microsoft to expand its cloud-based software delivery, the company hopes to give that number a boost. While the news of this partnership does mean winding down one popular software as a service, a newer -- and hopefully better -- one is on its way.

Every time we learn about a cyberattack that has affected so many businesses, we invest in security technologies that will safeguard our systems. This year, however, social engineering attacks have taken center stage in the Rio Olympics. Using various scams, hackers can circumvent network security systems by convincing gullible users into giving away sensitive information.

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that the same war strategy won’t yield the same successful results.

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined them to be.

With virtualization yet to make its way into the lexicon of common tech phrases, many business owners are still trying to decipher the full extent of its value. Various aspects of the service have evolved over time, and we can probably expect more to come.

Facebook’s most recent monthly active users numbered over 1.7 billion. Billion, with a ‘b.’ Since creating and managing a page for your business is free, there simply isn’t an excuse to put off doing so another day. Whether your page is being neglected because of low traffic or ROI on the time you invest in it, 1.7 billion is too large a number to ignore.

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company's network and systems, take your confidential data hostage, and unlawfully encrypt it.

Kloudtel today announced the launch of their groundbreaking KloudLINQ service. KloudLINQ, a proprietary link-aggregation technology, combines any internet connection from any service provider, offering customers the richest bandwidth capabilities on the market today.

Kloudtel incorporates the full Yealink lineup for their Hosted Office Phone SystemTM. After rigorous field testing, Kloudtel has decided Yealink’s rich feature set, outstanding HD Voice quality, and economical price point are the great option for current and future Kloudtel customers.